Returns & Exchanges
At imartdecor.com, we want you to love your home decor; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all items are in their original packaging and unused condition to qualify for a return.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).
Prepare Your Package
Carefully pack the items in their original boxes with all protective padding to prevent damage during transit back to our warehouse.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned decor, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing